Effective Date: 30-09-2024

At Ma'adanul Uloom Higher Secondary Madrasa, Eravannur, operated by Nusrathul Islam Sangam Eravannur, we are committed to transparency in all aspects of donations and payments made through our website or mobile app. Please review our return and refund policy below.

1. Donations

All donations made to Ma'adanul Uloom Higher Secondary Madrasa are considered voluntary and non-refundable. As a charitable institution, we rely on contributions to fund our operations, including education, religious activities, and community support.

2. Exception for Technical Errors

In the event of a technical issue or error, such as duplicate payments or incorrect amounts, we may consider issuing a refund. To request a refund under these circumstances, please contact us within 7 days of the transaction with the following information:

• Donor’s full name
• Date of donation
• Amount of donation
• Transaction ID
• Description of the issue

Requests can be submitted by emailing us at info@mumeravannur.com. Refunds will be processed within 10 business days after the verification of the issue.

3. Payment Security

We use trusted third-party payment gateways to process all donations and payments securely. Your payment information is encrypted and handled with the utmost care. Please refer to our Privacy Policy for more details on how we protect your data.

4. Changes to This Policy

We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on our website, and your continued use of the platform will indicate acceptance of the revised terms.

5. Contact Information

If you have any questions or concerns about this policy, or if you believe a refund is warranted, please contact us:

Ma'adanul Uloom Higher Secondary Madrasa
Eravannur, Narikkuni - 673585, Kerala, India
info@mumeravannur.com
Phone: +91 918 866 6232